If you have witnessed or have reasonable grounds to suspect a serious wrongdoing inside Scout, or by someone acting on Scout's behalf, this page is how you raise it. Reports are handled by a restricted, designated team. Reprisals against reporters are prohibited.
Use this channel to report a serious concern related to Scout's business, employees, contractors, suppliers or partners. Examples include, but are not limited to:
If the concern is a routine HR matter, please raise it with your manager or People & Culture first. This channel is for serious wrongdoing that justifies a confidential process.
Reports arrive in a restricted-access inbox monitored only by designated whistleblowing handlers within Compliance. The handlers are bound by confidentiality and operate independently of any business line that could be implicated by a report. Where a handler has a conflict of interest with the subject of the report, a substitute handler is appointed.
Your identity, and any information that could reveal your identity, is shared only with the people necessary to assess and act on the report, and on a strict need-to-know basis.
Send your report to the dedicated whistleblowing address. The inbox is restricted to designated handlers and is not visible to other Scout staff. Include as much detail as you can, but do not include information you do not need to include.
whistleblowing@scoutgaminggroup.comAnonymous reports are accepted and will be assessed in the same way as identified reports, where the information provided is sufficient to do so. If you wish to remain anonymous, do not include personal information in the report.
Note: an anonymous report limits our ability to confirm receipt and to come back to you with follow-up. Where you can be reached, even via a pseudonymous account, please indicate that in the message.
You can request to report orally — by telephone or in a confidential meeting — at your reasonable request. To arrange this, email the channel and ask for an oral intake. We will arrange a meeting within a reasonable time and document the report with you.
You have the right to report directly to a competent external authority instead of, or in addition to, using this channel. Depending on the subject matter, this may include national whistleblowing authorities, data-protection regulators, gambling regulators (e.g. the Malta Gaming Authority, the UK Gambling Commission), law enforcement, or other competent bodies in your jurisdiction. Using this channel does not waive that right.
Scout prohibits retaliation against any person who, in good faith, makes a report through this channel, supports a reporter, or participates in a follow-up investigation. Reprisal — including dismissal, demotion, harassment, exclusion, withholding of work, or any other detrimental treatment — is a serious breach of Scout's Code of Conduct and is itself a reportable matter through this channel.
Good-faith reporting does not need to be correct to be protected: what is required is that you had reasonable grounds to believe the information was true at the time of reporting.
Personal data submitted through this channel is processed under separate terms set out in the Whistleblowing Privacy Notice. The notice covers the controllers, the types of data processed, legal bases, retention periods, transfers, and your data-subject rights. Please read it before submitting a report that contains personal data.